1. 100% Satisfaction Guaranteedtop ^

Bracelets.com strives to provide our customers with the highest quality products and we hope that you will be impressed with your order. If for any reason you're not completely satisfied, we will gladly accept returns within 30 days of the time you received the item. We want you to be 100% happy with the gift for your special baby. Please note that limited edition, custom-made and personalized items are not returnable. Please read the "Shipping Time" section on each product page for information if the item is returnable. For complete information on Returns, please scroll down.

2. Low Price Guaranteetop ^

Bracelets.com strives to offer you exceptional products at competitive prices. We will gladly honor a lower price from another American online store, given the items being compared are exactly alike. In order to match a lower price, it must be brought to our attention at the time the order is placed, and cannot be used in conjunction with any other discounts. Please click here for more details.

3. Placing an Ordertop ^

To place an order on our website, please use our secure on-line shopping cart and enter your credit card information. Orders can be placed 24 hours a day, 7 days a week on www.bracelets.com. Prices are subject to change without notice.

4. SHIPPING top ^

Bracelets.com offers FREE SHIPPING for all orders. Enjoy free ground shipping on your order. You will not have to worry about finding out the true price of your products. Here at Bracelets.com you will know your total (excluding sales tax for California residents). We want to make your experience at Bracelets.com a convenient and wonderful experience.

**Please Note that free shipping often applies to ground transportation. If you want expedited shipping please contact us for expedited rates.

Extra large items and those shipped directly from our designers may not be able to be sent to a P.O. Box. We will notify you immediately if a different ship-to address is needed. Items ordered together may not arrive in the same box since some items may come from different designers and the custom made products may require extra care and time.

5. Orders Outside Continental United Statestop ^

International orders and shipments to Hawaii and Alaska, AFO/FPO addresses, Puerto Rico, and Canada will incur higher charges than stated above (free shipping offer does not apply). Please call us for prices for these shipments. Some items can only be shipped within the 48 contiguous states.

6. Delivery Timetop ^

Most orders ship within two business days from when the order was placed. Personalized jewelry is often hand-crafted and made-to-order, therefore shipping times given in the product descriptions are estimates.

Rush production is available for only select personalized products since many of our personalized products are custom-made. In the event you would like to request a rush order, please let us know immediately by emailing us at care@bracelets.com. We will do whatever we can to accommodate you. If an item is not available for rush delivery, we'll let you know immediately. Bracelets.com cannot be held responsible for delays beyond the estimated delivery times given.

7. Freight Shipmentstop ^

8. Returns and Exchanges Policytop ^

All personalized, custom-made items are non-returnable, non-exchangeable and cannot be cancelled once your order has been placed with the Designer.

ON SALE ITEMS ARE FINAL AND NOT RETURNABLE

Once we receive your return, we will issue you a refund credit to the credit card used to make the original purchase. Gifts may be exchanged, returned for store credit, or credited back to purchaser's credit card. We cannot issue a refund to the gift recipient. Custom-made and personalized items are not returnable.

Please email us for the Return Address. Sometimes items need to be returned to the manufacturer directly, and not to Bracelets.com. If you ship it to the wrong address, you will be charged for the re-shipping fee.

PLEASE READ THE FOLLOWING FOR MORE DETAILS:
• Shipping charges cannot be refunded. The return shipping costs are the responsibility of the customer.
• The returned product must be in new and unused condition and in the original box with all the documentation, parts and accessories to insure full credit. Tags must be uncut and still attached.
• If you choose to return an item that was shipped to you with Free Shipping, you will receive a refund for the item minus the appropriate shipping costs as outlined in the Shipping Information section.
• Please email or call us immediately if you need to cancel your order. Many of our items ship the same day. Once an order is shipped, we can not retract the shipment. You can return it once you receive it.
• Hand painted, personalized and custom-made items require payment in full upon order and cannot be returned, as they are crafted to your personal specifications. If you wish to cancel a custom order, it must be cancelled before the order is placed with the Designer. If you are unsure if an item is returnable, please email us for more details before placing order.
• If an exception is made for returning a custom-made item, a restocking fee may apply. Please email us for more details before placing order.
• We encourage you to send all returns via insured mail for protection against loss or damage since we are not responsible for lost or damaged shipments.
• If you have any questions regarding our policies, feel free to contact us at care@bracelets.com.

9. Out of Stock Itemstop ^

10. California Sales Taxtop ^

Since Bracelets.com operates in California, we are required to collect an 8.25% sales tax on orders shipped to a California address. Products shipped to addresses outside of California will not be charged a sales tax. Orders shipped anywhere else do not incur any sales tax.

11. Order Trackingtop ^

12. Methods of Paymenttop ^

13. Custom and Personalized Purchasestop ^

14. Terms and Conditionstop ^

15. Shopping Securitytop ^

16. New Product Submissiontop ^

Bracelets.com is always on the lookout for new products and designers. To share your products with us, please send us an email with as much information as possible about you, the products and pricing. Please email all submissions to info@bracelets.com. Please mail physical non-returnable product samples (not required) to the following address. We will review the information and let you know of our interest.

Contact Information
(NOTE: this not necessarily the return address, refer to above for return instructions)

Bracelets.com
8117 W. Manchester Ave., Suite 747
Playa del Rey, CA 90293

Email us
care@bracelets.com

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